{"id":24969,"date":"2026-04-19T11:03:18","date_gmt":"2026-04-19T09:03:18","guid":{"rendered":"https:\/\/mildredclinics.nl\/komplement-lub-skarga\/"},"modified":"2026-05-29T09:34:50","modified_gmt":"2026-05-29T07:34:50","slug":"komplement-lub-skarga","status":"publish","type":"page","link":"https:\/\/mildredclinics.nl\/pl\/komplement-lub-skarga\/","title":{"rendered":"Komplement lub skarga"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24969\" class=\"elementor elementor-24969 elementor-22899\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6daeb43 e-flex e-con-boxed e-con e-parent\" data-id=\"6daeb43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fcb00c3 e-con-full e-flex e-con e-child\" data-id=\"fcb00c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b9b1d79 e-con-full e-flex e-con e-child\" data-id=\"b9b1d79\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-580174a elementor-widget elementor-widget-heading\" data-id=\"580174a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Komplement lub skarga<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a2f99c elementor-widget elementor-widget-text-editor\" data-id=\"6a2f99c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>W Mildred Clinics jeste\u015bmy ciekawi Twojej opinii na temat naszej opieki. Dok\u0142adamy wszelkich stara\u0144, aby traktowa\u0107 naszych klient\u00f3w jak najlepiej i uczyni\u0107 ich pobyt w naszych klinikach tak przyjemnym, jak to tylko mo\u017cliwe. Ka\u017cda sugestia, skarga i komplement pomaga nam jeszcze bardziej poprawi\u0107 nasz\u0105 opiek\u0119.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a93454b e-con-full e-flex e-con e-child\" data-id=\"a93454b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e061c71 e-flex e-con-boxed e-con e-parent\" data-id=\"e061c71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9bff817 e-flex e-con-boxed e-con e-child\" data-id=\"9bff817\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46da56f elementor-widget elementor-widget-heading\" data-id=\"46da56f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Komplement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-551e55c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"551e55c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Czy jeste\u015b zadowolony z naszej opieki? Ch\u0119tnie dowiemy si\u0119, jakie by\u0142y Twoje do\u015bwiadczenia. Daj nam zna\u0107, wysy\u0142aj\u0105c wiadomo\u015b\u0107 e-mail na adres <strong><span style=\"text-decoration: underline;\"><a href=\"mailto:info@mildredclinics.nl\">info@mildredclinics.nl.<\/a><\/span><\/strong>  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b16c531 e-flex e-con-boxed e-con e-parent\" data-id=\"b16c531\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aaa98db e-flex e-con-boxed e-con e-child\" data-id=\"aaa98db\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b7f7b5 elementor-widget elementor-widget-heading\" data-id=\"0b7f7b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Skarga<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-363d4d2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"363d4d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Mo\u017ce si\u0119 r\u00f3wnie\u017c zdarzy\u0107, \u017ce nie b\u0119dziesz zadowolony z leczenia lub do\u015bwiadcze\u0144 zwi\u0105zanych z nasz\u0105 opiek\u0105. W takim przypadku r\u00f3wnie\u017c chcieliby\u015bmy o tym us\u0142ysze\u0107. <\/p><p>Cz\u0119sto pomocne jest om\u00f3wienie tego najpierw z danym pracownikiem. Je\u015bli nie mo\u017cecie tego wsp\u00f3lnie rozwi\u0105za\u0107 lub nie jest to dla Ciebie komfortowe, mo\u017cesz skontaktowa\u0107 si\u0119 z urz\u0119dnikiem ds. skarg i za\u017cale\u0144. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f08f3d elementor-widget elementor-widget-heading\" data-id=\"3f08f3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Urz\u0119dnik ds. reklamacji<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b89b9f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0b89b9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Niezale\u017cny urz\u0119dnik ds. skarg po\u015bwi\u0119ca czas na wys\u0142uchanie klienta, pomaga mu jasno sformu\u0142owa\u0107 skarg\u0119 i wsp\u00f3lnie z nim zastanawia si\u0119 nad mo\u017cliwym rozwi\u0105zaniem. Je\u015bli chcesz, mo\u017ce r\u00f3wnie\u017c nadzorowa\u0107 rozmow\u0119 mi\u0119dzy Tob\u0105 a pracownikiem, kt\u00f3rego dotyczy skarga. <\/p><p>Urz\u0119dnik ds. skarg zapewnia, \u017ce wszystkie informacje s\u0105 starannie gromadzone. W ci\u0105gu sze\u015bciu tygodni otrzymasz pisemn\u0105 odpowied\u017a z informacj\u0105, co zosta\u0142o zrobione w zwi\u0105zku z Twoj\u0105 skarg\u0105. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3da6fae elementor-widget elementor-widget-heading\" data-id=\"3da6fae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Rejestracja<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1590b2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a1590b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Rejestrujemy nap\u0142ywaj\u0105ce do nas skargi i rozpatrujemy je w rocznym raporcie. Odbywa si\u0119 to bez podawania danych osobowych klient\u00f3w. Anonimowo\u015b\u0107 jest wi\u0119c zawsze gwarantowana.  <\/p><p>Skarg\u0119 mo\u017cna z\u0142o\u017cy\u0107, korzystaj\u0105c z internetowego formularza skargi lub pobieraj\u0105c formularz. Wype\u0142niony formularz mo\u017cna przes\u0142a\u0107 poczt\u0105 elektroniczn\u0105 na adres <u>klachten@mildredclinics.nl.<\/u> Mo\u017cna go r\u00f3wnie\u017c wys\u0142a\u0107 poczt\u0105. Adres to:  <\/p><p>Mildred Clinics<br\/>Attn: complaints officer<br\/>Sonsbeeksingel 29<br\/>6814 AB Arnhem<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c083d1 elementor-widget elementor-widget-button\" data-id=\"0c083d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mildredclinics.nl\/pl\/zlozenie-skargi\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Do formularza skargi online<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6b33dd elementor-widget elementor-widget-button\" data-id=\"d6b33dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mildredclinics.nl\/pl\/?bt_pdf=https%3A%2F%2Fmildredclinics.nl%2Fwp-content%2Fuploads%2F2026%2F01%2F7.5.1-Klachtenformulier.pdf\" data-bt-pdf-original=\"https:\/\/mildredclinics.nl\/wp-content\/uploads\/2026\/01\/7.5.1-Klachtenformulier.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-download\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 136V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zm76.45 211.36l-96.42 95.7c-6.65 6.61-17.39 6.61-24.04 0l-96.42-95.7C73.42 337.29 80.54 320 94.82 320H160v-80c0-8.84 7.16-16 16-16h32c8.84 0 16 7.16 16 16v80h65.18c14.28 0 21.4 17.29 11.27 27.36zM377 105L279.1 7c-4.5-4.5-10.6-7-17-7H256v128h128v-6.1c0-6.3-2.5-12.4-7-16.9z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Pobierz formularz skargi<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43df9a4 elementor-widget elementor-widget-heading\" data-id=\"43df9a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Komisja rozjemcza dla instytucji opieki zdrowotnej<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43f8504 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"43f8504\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Je\u015bli po przeprowadzeniu mediacji przez urz\u0119dnika ds. skarg nie b\u0119dziesz usatysfakcjonowany, mo\u017cesz z\u0142o\u017cy\u0107 skarg\u0119 do niezale\u017cnej komisji rozjemczej. Na stronie <strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.degeschillencommissiezorg.nl\/\" target=\"_blank\" rel=\"noopener\">Disputes Committee Care<\/a><\/span><\/strong> mo\u017cna znale\u017a\u0107 formularz skargi i wyja\u015bnienie procedury. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-669cbb5 elementor-widget elementor-widget-heading\" data-id=\"669cbb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Przepisy dotycz\u0105ce reklamacji<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05ea8f1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"05ea8f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Je\u015bli chcesz dowiedzie\u0107 si\u0119 wi\u0119cej o naszej procedurze sk\u0142adania skarg, mo\u017cesz przeczyta\u0107 o niej w naszym regulaminie sk\u0142adania skarg.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-316ee37 elementor-widget elementor-widget-button\" data-id=\"316ee37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mildredclinics.nl\/pl\/?bt_pdf=https%3A%2F%2Fmildredclinics.nl%2Fwp-content%2Fuploads%2F2026%2F01%2F7.5.2-Reglement-Klachtenafhandeling.pdf\" data-bt-pdf-original=\"https:\/\/mildredclinics.nl\/wp-content\/uploads\/2026\/01\/7.5.2-Reglement-Klachtenafhandeling.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-download\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 136V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zm76.45 211.36l-96.42 95.7c-6.65 6.61-17.39 6.61-24.04 0l-96.42-95.7C73.42 337.29 80.54 320 94.82 320H160v-80c0-8.84 7.16-16 16-16h32c8.84 0 16 7.16 16 16v80h65.18c14.28 0 21.4 17.29 11.27 27.36zM377 105L279.1 7c-4.5-4.5-10.6-7-17-7H256v128h128v-6.1c0-6.3-2.5-12.4-7-16.9z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Pobierz regulamin reklamacji<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Komplement lub skarga W Mildred Clinics jeste\u015bmy ciekawi Twojej opinii na temat naszej opieki. Dok\u0142adamy wszelkich stara\u0144, aby traktowa\u0107 naszych klient\u00f3w jak najlepiej i uczyni\u0107 ich pobyt w naszych klinikach tak przyjemnym, jak to tylko mo\u017cliwe. Ka\u017cda sugestia, skarga i komplement pomaga nam jeszcze bardziej poprawi\u0107 nasz\u0105 opiek\u0119. Komplement Czy jeste\u015b zadowolony z naszej opieki? [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-24969","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mildredclinics.nl\/pl\/wp-json\/wp\/v2\/pages\/24969","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mildredclinics.nl\/pl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mildredclinics.nl\/pl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mildredclinics.nl\/pl\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mildredclinics.nl\/pl\/wp-json\/wp\/v2\/comments?post=24969"}],"version-history":[{"count":1,"href":"https:\/\/mildredclinics.nl\/pl\/wp-json\/wp\/v2\/pages\/24969\/revisions"}],"predecessor-version":[{"id":24975,"href":"https:\/\/mildredclinics.nl\/pl\/wp-json\/wp\/v2\/pages\/24969\/revisions\/24975"}],"wp:attachment":[{"href":"https:\/\/mildredclinics.nl\/pl\/wp-json\/wp\/v2\/media?parent=24969"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}