{"id":24682,"date":"2026-04-19T11:03:18","date_gmt":"2026-04-19T09:03:18","guid":{"rendered":"https:\/\/mildredclinics.nl\/compliment-sau-plangere\/"},"modified":"2026-05-29T09:27:03","modified_gmt":"2026-05-29T07:27:03","slug":"compliment-sau-plangere","status":"publish","type":"page","link":"https:\/\/mildredclinics.nl\/ro\/compliment-sau-plangere\/","title":{"rendered":"Compliment sau pl\u00e2ngere"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24682\" class=\"elementor elementor-24682 elementor-22899\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6daeb43 e-flex e-con-boxed e-con e-parent\" data-id=\"6daeb43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fcb00c3 e-con-full e-flex e-con e-child\" data-id=\"fcb00c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b9b1d79 e-con-full e-flex e-con e-child\" data-id=\"b9b1d79\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-580174a elementor-widget elementor-widget-heading\" data-id=\"580174a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Compliment sau pl\u00e2ngere<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a2f99c elementor-widget elementor-widget-text-editor\" data-id=\"6a2f99c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>La Clinicile Mildred, suntem curio\u0219i s\u0103 afl\u0103m p\u0103rerea dvs. despre \u00eengrijirea noastr\u0103. Facem tot posibilul s\u0103 ne trat\u0103m clien\u021bii c\u00e2t mai bine \u0219i s\u0103 le facem \u0219ederea la clinicile noastre c\u00e2t mai pl\u0103cut\u0103. Fiecare sugestie, pl\u00e2ngere \u0219i compliment ne ajut\u0103 s\u0103 ne \u00eembun\u0103t\u0103\u021bim \u0219i mai mult \u00eengrijirea.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a93454b e-con-full e-flex e-con e-child\" data-id=\"a93454b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e061c71 e-flex e-con-boxed e-con e-parent\" data-id=\"e061c71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9bff817 e-flex e-con-boxed e-con e-child\" data-id=\"9bff817\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46da56f elementor-widget elementor-widget-heading\" data-id=\"46da56f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Compliment<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-551e55c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"551e55c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sunte\u021bi mul\u021bumit de \u00eengrijirea noastr\u0103? Ne-ar pl\u0103cea s\u0103 auzim cum a\u021bi experimentat-o. V\u0103 rug\u0103m s\u0103 ne spune\u021bi prin e-mail <strong><span style=\"text-decoration: underline;\"><a href=\"mailto:info@mildredclinics.nl\">info@mildredclinics.nl.<\/a><\/span><\/strong>  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b16c531 e-flex e-con-boxed e-con e-parent\" data-id=\"b16c531\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aaa98db e-flex e-con-boxed e-con e-child\" data-id=\"aaa98db\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b7f7b5 elementor-widget elementor-widget-heading\" data-id=\"0b7f7b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reclama\u021bie<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-363d4d2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"363d4d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>De asemenea, se poate \u00eent\u00e2mpla s\u0103 nu fi\u021bi mul\u021bumit de tratamentul dumneavoastr\u0103 sau de experien\u021ba noastr\u0103. Dac\u0103 acesta este cazul, am dori s\u0103 afl\u0103m \u0219i noi despre aceasta. <\/p><p>De multe ori este util s\u0103 discuta\u021bi mai \u00eent\u00e2i cu membrul personalului \u00een cauz\u0103. Dac\u0103 nu reu\u0219i\u021bi s\u0103 ajunge\u021bi la o \u00een\u021belegere sau nu v\u0103 sim\u021bi\u021bi confortabil, pute\u021bi contacta responsabilul cu reclama\u021biile. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f08f3d elementor-widget elementor-widget-heading\" data-id=\"3f08f3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Responsabilul cu reclama\u021biile<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b89b9f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0b89b9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Responsabilul independent cu reclama\u021biile \u00ee\u0219i face timp s\u0103 v\u0103 asculte, v\u0103 ajut\u0103 s\u0103 v\u0103 formula\u021bi clar reclama\u021bia \u0219i se g\u00e2nde\u0219te \u00eempreun\u0103 cu dumneavoastr\u0103 la o posibil\u0103 solu\u021bie. Dac\u0103 dori\u021bi, acesta poate, de asemenea, s\u0103 supravegheze o conversa\u021bie \u00eentre dumneavoastr\u0103 \u0219i membrul personalului \u00een cauz\u0103. <\/p><p>Responsabilul cu reclama\u021biile se asigur\u0103 c\u0103 toate informa\u021biile sunt colectate cu aten\u021bie. \u00cen termen de \u0219ase s\u0103pt\u0103m\u00e2ni, ve\u021bi primi un r\u0103spuns scris \u00een care se precizeaz\u0103 ce s-a f\u0103cut cu pl\u00e2ngerea dumneavoastr\u0103. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3da6fae elementor-widget elementor-widget-heading\" data-id=\"3da6fae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u00cenregistrare<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1590b2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a1590b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00cenregistr\u0103m pl\u00e2ngerile care ne parvin \u0219i le prelucr\u0103m \u00eentr-un raport anual. Acest lucru se face f\u0103r\u0103 a men\u021biona detaliile personale ale clien\u021bilor. Astfel, anonimatul dumneavoastr\u0103 este \u00eentotdeauna garantat.  <\/p><p>V\u0103 pute\u021bi depune pl\u00e2ngerea utiliz\u00e2nd formularul de pl\u00e2ngere online sau desc\u0103rc\u00e2nd formularul. Pute\u021bi trimite formularul completat prin e-mail la adresa <u>klachten@mildredclinics.nl.<\/u> De asemenea, \u00eel pute\u021bi trimite prin po\u0219t\u0103. Adresa este:  <\/p><p>Mildred Clinics<br\/>Attn: ofi\u021ber de reclama\u021bii<br\/>Sonsbeeksingel 29<br\/>6814 AB Arnhem<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c083d1 elementor-widget elementor-widget-button\" data-id=\"0c083d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mildredclinics.nl\/ro\/depunerea-unei-plangeri\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">C\u0103tre formularul de reclama\u021bie online<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6b33dd elementor-widget elementor-widget-button\" data-id=\"d6b33dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mildredclinics.nl\/ro\/?bt_pdf=https%3A%2F%2Fmildredclinics.nl%2Fwp-content%2Fuploads%2F2026%2F01%2F7.5.1-Klachtenformulier.pdf\" data-bt-pdf-original=\"https:\/\/mildredclinics.nl\/wp-content\/uploads\/2026\/01\/7.5.1-Klachtenformulier.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-download\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 136V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zm76.45 211.36l-96.42 95.7c-6.65 6.61-17.39 6.61-24.04 0l-96.42-95.7C73.42 337.29 80.54 320 94.82 320H160v-80c0-8.84 7.16-16 16-16h32c8.84 0 16 7.16 16 16v80h65.18c14.28 0 21.4 17.29 11.27 27.36zM377 105L279.1 7c-4.5-4.5-10.6-7-17-7H256v128h128v-6.1c0-6.3-2.5-12.4-7-16.9z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Desc\u0103rca\u021bi formularul de reclama\u021bie<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43df9a4 elementor-widget elementor-widget-heading\" data-id=\"43df9a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Comitetul pentru litigii pentru institu\u021biile din domeniul s\u0103n\u0103t\u0103\u021bii<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43f8504 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"43f8504\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u00cen cazul \u00een care nu sunte\u021bi mul\u021bumit \u00een urma medierii de c\u0103tre ofi\u021berul responsabil cu reclama\u021biile, pute\u021bi alege s\u0103 v\u0103 depune\u021bi reclama\u021bia la un comitet independent de solu\u021bionare a litigiilor. Pe site-ul <strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.degeschillencommissiezorg.nl\/\" target=\"_blank\" rel=\"noopener\">Comitetul de solu\u021bionare a litigiilor<\/a><\/span><\/strong> ve\u021bi g\u0103si formularul de reclama\u021bie \u0219i o explica\u021bie a procedurii. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-669cbb5 elementor-widget elementor-widget-heading\" data-id=\"669cbb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Regulamentul privind reclama\u021biile<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05ea8f1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"05ea8f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Dac\u0103 dori\u021bi s\u0103 afla\u021bi mai multe despre procedura noastr\u0103 de reclama\u021bii, pute\u021bi citi despre aceasta \u00een regulamentul nostru privind reclama\u021biile.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-316ee37 elementor-widget elementor-widget-button\" data-id=\"316ee37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mildredclinics.nl\/ro\/?bt_pdf=https%3A%2F%2Fmildredclinics.nl%2Fwp-content%2Fuploads%2F2026%2F01%2F7.5.2-Reglement-Klachtenafhandeling.pdf\" data-bt-pdf-original=\"https:\/\/mildredclinics.nl\/wp-content\/uploads\/2026\/01\/7.5.2-Reglement-Klachtenafhandeling.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-download\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 136V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zm76.45 211.36l-96.42 95.7c-6.65 6.61-17.39 6.61-24.04 0l-96.42-95.7C73.42 337.29 80.54 320 94.82 320H160v-80c0-8.84 7.16-16 16-16h32c8.84 0 16 7.16 16 16v80h65.18c14.28 0 21.4 17.29 11.27 27.36zM377 105L279.1 7c-4.5-4.5-10.6-7-17-7H256v128h128v-6.1c0-6.3-2.5-12.4-7-16.9z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Desc\u0103rca\u021bi Regulamentul privind reclama\u021biile<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Compliment sau pl\u00e2ngere La Clinicile Mildred, suntem curio\u0219i s\u0103 afl\u0103m p\u0103rerea dvs. despre \u00eengrijirea noastr\u0103. Facem tot posibilul s\u0103 ne trat\u0103m clien\u021bii c\u00e2t mai bine \u0219i s\u0103 le facem \u0219ederea la clinicile noastre c\u00e2t mai pl\u0103cut\u0103. Fiecare sugestie, pl\u00e2ngere \u0219i compliment ne ajut\u0103 s\u0103 ne \u00eembun\u0103t\u0103\u021bim \u0219i mai mult \u00eengrijirea. Compliment Sunte\u021bi mul\u021bumit de \u00eengrijirea [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-24682","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mildredclinics.nl\/ro\/wp-json\/wp\/v2\/pages\/24682","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mildredclinics.nl\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mildredclinics.nl\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mildredclinics.nl\/ro\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mildredclinics.nl\/ro\/wp-json\/wp\/v2\/comments?post=24682"}],"version-history":[{"count":1,"href":"https:\/\/mildredclinics.nl\/ro\/wp-json\/wp\/v2\/pages\/24682\/revisions"}],"predecessor-version":[{"id":24685,"href":"https:\/\/mildredclinics.nl\/ro\/wp-json\/wp\/v2\/pages\/24682\/revisions\/24685"}],"wp:attachment":[{"href":"https:\/\/mildredclinics.nl\/ro\/wp-json\/wp\/v2\/media?parent=24682"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}