{"id":24899,"date":"2026-04-19T11:03:18","date_gmt":"2026-04-19T09:03:18","guid":{"rendered":"https:\/\/mildredclinics.nl\/iltifat-veya-sikayet\/"},"modified":"2026-05-29T09:34:33","modified_gmt":"2026-05-29T07:34:33","slug":"iltifat-veya-sikayet","status":"publish","type":"page","link":"https:\/\/mildredclinics.nl\/tr\/iltifat-veya-sikayet\/","title":{"rendered":"\u0130ltifat veya \u015fikayet"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"24899\" class=\"elementor elementor-24899 elementor-22899\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6daeb43 e-flex e-con-boxed e-con e-parent\" data-id=\"6daeb43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fcb00c3 e-con-full e-flex e-con e-child\" data-id=\"fcb00c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-b9b1d79 e-con-full e-flex e-con e-child\" data-id=\"b9b1d79\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-580174a elementor-widget elementor-widget-heading\" data-id=\"580174a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">\u0130ltifat veya \u015fikayet<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a2f99c elementor-widget elementor-widget-text-editor\" data-id=\"6a2f99c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Mildred Klinikleri&#8217;nde, bak\u0131m\u0131m\u0131z hakk\u0131ndaki g\u00f6r\u00fc\u015flerinizi merak ediyoruz. M\u00fc\u015fterilerimize m\u00fcmk\u00fcn oldu\u011funca iyi davranmak ve kliniklerimizde kal\u0131\u015flar\u0131n\u0131 m\u00fcmk\u00fcn oldu\u011funca keyifli hale getirmek i\u00e7in elimizden geleni yap\u0131yoruz. Her \u00f6neri, \u015fikayet ve iltifat, bak\u0131m\u0131m\u0131z\u0131 daha da geli\u015ftirmemize yard\u0131mc\u0131 olur.  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a93454b e-con-full e-flex e-con e-child\" data-id=\"a93454b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e061c71 e-flex e-con-boxed e-con e-parent\" data-id=\"e061c71\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9bff817 e-flex e-con-boxed e-con e-child\" data-id=\"9bff817\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46da56f elementor-widget elementor-widget-heading\" data-id=\"46da56f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0130ltifat<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-551e55c elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"551e55c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bak\u0131m\u0131m\u0131zdan memnun kald\u0131n\u0131z m\u0131? Bu deneyimi nas\u0131l ya\u015fad\u0131\u011f\u0131n\u0131z\u0131 duymak isteriz. L\u00fctfen bize e-posta g\u00f6ndererek bildirin <strong><span style=\"text-decoration: underline;\"><a href=\"mailto:info@mildredclinics.nl\">info@mildredclinics.nl.<\/a><\/span><\/strong>  <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b16c531 e-flex e-con-boxed e-con e-parent\" data-id=\"b16c531\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aaa98db e-flex e-con-boxed e-con e-child\" data-id=\"aaa98db\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b7f7b5 elementor-widget elementor-widget-heading\" data-id=\"0b7f7b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u015eikayet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-363d4d2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"363d4d2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Tedavinizden veya bak\u0131m deneyimimizden memnun kalmad\u0131\u011f\u0131n\u0131z da olabilir. E\u011fer b\u00f6yle bir durum s\u00f6z konusuysa, bunu da duymak isteriz. <\/p><p>Bu konuyu ilk olarak ilgili personel ile g\u00f6r\u00fc\u015fmek genellikle yard\u0131mc\u0131 olur. Birlikte \u00e7\u00f6zemezseniz veya bu sizin i\u00e7in rahat hissettirmezse, \u015fikayet g\u00f6revlisiyle ileti\u015fime ge\u00e7ebilirsiniz. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3f08f3d elementor-widget elementor-widget-heading\" data-id=\"3f08f3d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u015eikayet g\u00f6revlisi<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b89b9f elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"0b89b9f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ba\u011f\u0131ms\u0131z \u015fikayet g\u00f6revlisi sizi dinlemek i\u00e7in zaman ay\u0131r\u0131r, \u015fikayetinizi net bir \u015fekilde ifade etmenize yard\u0131mc\u0131 olur ve olas\u0131 bir \u00e7\u00f6z\u00fcm hakk\u0131nda sizinle birlikte d\u00fc\u015f\u00fcn\u00fcr. Dilerseniz, sizinle ilgili personel aras\u0131nda bir g\u00f6r\u00fc\u015fme yap\u0131lmas\u0131na da nezaret edebilir. <\/p><p>\u015eikayet g\u00f6revlisi t\u00fcm bilgilerin dikkatlice toplanmas\u0131n\u0131 sa\u011flar. Alt\u0131 hafta i\u00e7inde, \u015fikayetinizle ilgili olarak neler yap\u0131ld\u0131\u011f\u0131n\u0131 belirten yaz\u0131l\u0131 bir yan\u0131t alacaks\u0131n\u0131z. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3da6fae elementor-widget elementor-widget-heading\" data-id=\"3da6fae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kay\u0131t<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a1590b2 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"a1590b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Bize gelen \u015fikayetleri kaydediyor ve bunlar\u0131 y\u0131ll\u0131k bir raporda i\u015fliyoruz. Bu, m\u00fc\u015fterilerin ki\u015fisel bilgilerinden bahsedilmeden yap\u0131l\u0131r. Yani anonimli\u011finiz her zaman garanti alt\u0131ndad\u0131r.  <\/p><p>\u015eikayetinizi \u00e7evrimi\u00e7i \u015fikayet formunu kullanarak veya formu indirerek g\u00f6nderebilirsiniz. Doldurdu\u011funuz formu <u>klachten@mildredclinics.nl<\/u> adresine e-posta ile g\u00f6nderebilirsiniz. Posta yoluyla da g\u00f6nderebilirsiniz. Adres \u015fu \u015fekildedir:  <\/p><p>Mildred Klinikleri<br\/>Attn: \u015fikayet sorumlusu<br\/>Sonsbeeksingel 29<br\/>6814 AB Arnhem<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c083d1 elementor-widget elementor-widget-button\" data-id=\"0c083d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mildredclinics.nl\/tr\/sikayet-basvurusunda-bulunma\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u00c7evrimi\u00e7i \u015fikayet formuna<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d6b33dd elementor-widget elementor-widget-button\" data-id=\"d6b33dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mildredclinics.nl\/tr\/?bt_pdf=https%3A%2F%2Fmildredclinics.nl%2Fwp-content%2Fuploads%2F2026%2F01%2F7.5.1-Klachtenformulier.pdf\" data-bt-pdf-original=\"https:\/\/mildredclinics.nl\/wp-content\/uploads\/2026\/01\/7.5.1-Klachtenformulier.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-download\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 136V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zm76.45 211.36l-96.42 95.7c-6.65 6.61-17.39 6.61-24.04 0l-96.42-95.7C73.42 337.29 80.54 320 94.82 320H160v-80c0-8.84 7.16-16 16-16h32c8.84 0 16 7.16 16 16v80h65.18c14.28 0 21.4 17.29 11.27 27.36zM377 105L279.1 7c-4.5-4.5-10.6-7-17-7H256v128h128v-6.1c0-6.3-2.5-12.4-7-16.9z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u015eikayet formunu indirin<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43df9a4 elementor-widget elementor-widget-heading\" data-id=\"43df9a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Sa\u011fl\u0131k kurumlar\u0131 i\u00e7in uyu\u015fmazl\u0131k komitesi<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-43f8504 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"43f8504\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u015eikayet memurunun arabuluculu\u011fundan sonra tatmin olmazsan\u0131z, \u015fikayetinizi ba\u011f\u0131ms\u0131z bir anla\u015fmazl\u0131klar komitesine sunmay\u0131 se\u00e7ebilirsiniz. B\u00f6lgede <strong><span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.degeschillencommissiezorg.nl\/\" target=\"_blank\" rel=\"noopener\">Anla\u015fmazl\u0131klar Komitesi Bak\u0131m\u0131<\/a><\/span><\/strong> \u015fikayet formunu ve prosed\u00fcr\u00fcn bir a\u00e7\u0131klamas\u0131n\u0131 bulacaks\u0131n\u0131z. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-669cbb5 elementor-widget elementor-widget-heading\" data-id=\"669cbb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">\u015eik\u00e2yet y\u00f6netmelikleri<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-05ea8f1 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"05ea8f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>\u015eik\u00e2yet prosed\u00fcr\u00fcm\u00fcz hakk\u0131nda daha fazla bilgi edinmek isterseniz, \u015fik\u00e2yet y\u00f6netmeli\u011fimizi okuyabilirsiniz.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-316ee37 elementor-widget elementor-widget-button\" data-id=\"316ee37\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/mildredclinics.nl\/tr\/?bt_pdf=https%3A%2F%2Fmildredclinics.nl%2Fwp-content%2Fuploads%2F2026%2F01%2F7.5.2-Reglement-Klachtenafhandeling.pdf\" data-bt-pdf-original=\"https:\/\/mildredclinics.nl\/wp-content\/uploads\/2026\/01\/7.5.2-Reglement-Klachtenafhandeling.pdf\" rel=\"noopener noreferrer\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-file-download\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224 136V0H24C10.7 0 0 10.7 0 24v464c0 13.3 10.7 24 24 24h336c13.3 0 24-10.7 24-24V160H248c-13.2 0-24-10.8-24-24zm76.45 211.36l-96.42 95.7c-6.65 6.61-17.39 6.61-24.04 0l-96.42-95.7C73.42 337.29 80.54 320 94.82 320H160v-80c0-8.84 7.16-16 16-16h32c8.84 0 16 7.16 16 16v80h65.18c14.28 0 21.4 17.29 11.27 27.36zM377 105L279.1 7c-4.5-4.5-10.6-7-17-7H256v128h128v-6.1c0-6.3-2.5-12.4-7-16.9z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">\u015eikayetler y\u00f6netmeli\u011fini indirin<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u0130ltifat veya \u015fikayet Mildred Klinikleri&#8217;nde, bak\u0131m\u0131m\u0131z hakk\u0131ndaki g\u00f6r\u00fc\u015flerinizi merak ediyoruz. M\u00fc\u015fterilerimize m\u00fcmk\u00fcn oldu\u011funca iyi davranmak ve kliniklerimizde kal\u0131\u015flar\u0131n\u0131 m\u00fcmk\u00fcn oldu\u011funca keyifli hale getirmek i\u00e7in elimizden geleni yap\u0131yoruz. Her \u00f6neri, \u015fikayet ve iltifat, bak\u0131m\u0131m\u0131z\u0131 daha da geli\u015ftirmemize yard\u0131mc\u0131 olur. \u0130ltifat Bak\u0131m\u0131m\u0131zdan memnun kald\u0131n\u0131z m\u0131? Bu deneyimi nas\u0131l ya\u015fad\u0131\u011f\u0131n\u0131z\u0131 duymak isteriz. L\u00fctfen bize e-posta g\u00f6ndererek bildirin info@mildredclinics.nl. [&hellip;]<\/p>\n","protected":false},"author":15,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-24899","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/mildredclinics.nl\/tr\/wp-json\/wp\/v2\/pages\/24899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mildredclinics.nl\/tr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mildredclinics.nl\/tr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mildredclinics.nl\/tr\/wp-json\/wp\/v2\/users\/15"}],"replies":[{"embeddable":true,"href":"https:\/\/mildredclinics.nl\/tr\/wp-json\/wp\/v2\/comments?post=24899"}],"version-history":[{"count":1,"href":"https:\/\/mildredclinics.nl\/tr\/wp-json\/wp\/v2\/pages\/24899\/revisions"}],"predecessor-version":[{"id":24904,"href":"https:\/\/mildredclinics.nl\/tr\/wp-json\/wp\/v2\/pages\/24899\/revisions\/24904"}],"wp:attachment":[{"href":"https:\/\/mildredclinics.nl\/tr\/wp-json\/wp\/v2\/media?parent=24899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}